Jenny Burns is a Partner at the product and service innovation company Fluxx, which was featured in the 2020 Financial Times’ Top Management Consultancies List. Jenny spent the vast majority of her career client side working for some of the UK’s biggest brands, from insurance to telco, retail and utilities.
She specialises in marketing, communications and customer experience, and was the youngest ever female store manager at WHSmith. With a practice rooted in behavioural and cultural change, Jenny has written keynote speeches for some of the most prolific CEOs in Britain and was named PR Week’s Communications Personality of the Decade.
In this episode we explore what it takes to be a positive disruptor within big business and how you can manage your energy and motivation whilst trying to drive change. We also explore the leadership challenges associated with this, and how important strong relationships really are.