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Welcome to season four and episode 65 of the show! Today I’m joined by Meredith Bell who is the co-founder and President of Performance Support Systems, a global software company providing assessment and development tools for the workplace. Meredith is an expert in leader and team communications, the author of two books, and the host of the Strong for Performance podcast. 


She’s spent the past 30 years working to create products and books that help people master communication skills. Alongside this, she has a deep understanding of what organisations can do to ensure that the knowledge imparted during workplace learning and development programs stick – tactics that we can also apply ourselves to ensure that what we hear on a podcast gets applied!


Before we get into the episode, let me share an offer with you. I’m giving away complimentary access to my online Weekly Planning Protocol course.


In order to access the course, simply leave a review of the show on Apple Podcasts and email a screenshot of the review to me at and we’ll get your access details sent across to you. As it’s not always obvious how to do this, we’ve included a link to the show in the show notes: simply click on the link, scroll down and you’ll see a leave a review button.


Let’s get back to this episode in which we delve deep into the incredibly important, but little practiced skill of listening for us as leaders. I really enjoyed my conversation with Meredith, whilst also feeling somewhat pressured to ensure I was really listening to what she was saying.



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