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Communication Empathy

Communication Empathy

Average reading time: 2 minutes 57 seconds I’ve written about task and communication overload in the modern workplace many times before. I call it Corporate Whack-Attack. It often feels as though we’re playing the Whack-a-Mole game that you see at fair grounds and amusement parks. COVID-19, and the sudden shift to mass homeworking, has just created […]

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Five Principles for Building a World Class Team

Five Principles for Building a World Class Team

Average reading time: 1 minute 55 seconds 1. The Best Nine The goal isn’t to recruit the best nine individuals, but rather to create a team of the nine best. Or to put it another way, make it your goal to build a star team as opposed to a team of all-stars. A Harvard study found […]

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Firing Good People

Firing Good People

Average reading time: 3 minutes 20 seconds In December 2019 I sat at a conference listening to Chip Wilson, the founder of Lululemon, share his thoughts on leadership, business and building a great company culture. He shared so many great insights with the audience. And he said a few things that made me recoil deep […]

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Discipline

Discipline

Average reading time: 2 minutes 40 seconds Discipline is a word that frequently triggers negative thoughts and emotions. It takes some of us back to our school days and a particular tyrannical teacher (mine was a French teacher named Madame Walding). For others it conjures up the image of the stereotypical Army Sergeant Major towering […]

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Leadership, alignment and Little Jonny

Leadership, alignment and Little Jonny

Average reading time: 2 minutes 45 seconds I’m continually struck by the parallels between parenting, leadership and teamwork. I was having dinner in a restaurant recently with my wife and daughter. We’d been out to see the Christmas lights turned on in our town and for our daughter to write her letter to Santa. As we […]

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