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Communication Empathy

Communication Empathy

Average reading time: 2 minutes 57 seconds I’ve written about task and communication overload in the modern workplace many times before. I call it Corporate Whack-Attack. It often feels as though we’re playing the Whack-a-Mole game that you see at fair grounds and amusement parks. COVID-19, and the sudden shift to mass homeworking, has just created […]

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Five Principles for Building a World Class Team

Five Principles for Building a World Class Team

Average reading time: 1 minute 55 seconds 1. The Best Nine The goal isn’t to recruit the best nine individuals, but rather to create a team of the nine best. Or to put it another way, make it your goal to build a star team as opposed to a team of all-stars. A Harvard study found […]

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Leading Remote Teams

Leading Remote Teams

Average reading time: 5 minutes 6 seconds As many workplaces begin to close due to Coronavirus (COVID-19), many leaders and managers are starting to ask how they can best manage remote teams and home workers. The answer, in part, lies in the acronym DCCST or Does Corona Create Stronger Teams? Direction In times of uncertainty […]

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Leading in Uncertain Times

Leading in Uncertain Times

Average Reading Time: 7 minutes The current environment is probably the most volatile, uncertain, complex and ambiguous (VUCA) that many leaders and managers have ever experienced. In the UK, Corona Virus has come along just as we’re seeing  a glimmer of light at the end of the long Brexit Tunnel.   This article is an […]

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Firing Good People

Firing Good People

Average reading time: 3 minutes 20 seconds In December 2019 I sat at a conference listening to Chip Wilson, the founder of Lululemon, share his thoughts on leadership, business and building a great company culture. He shared so many great insights with the audience. And he said a few things that made me recoil deep […]

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